              |
 News from the Field
A plant Superintendent called USABlueBook searching for two replacement high-end peristaltic chemical metering pumps. The supplier had quoted the two pumps at over $2000 each, which was rough on his budget. Kevin Taylor, Product Manager, told him we didn’t offer an equivalent, and asked why the current pumps weren’t working. The customer said the solenoid diaphragm pumps had a very erratic output from day to day. After going over his application, Kevin found that his discharge tubing was dripping the liquid into an inlet channel. There was no backpressure at all. Kevin sold the customer two springloaded injectors for just under $100 total. Two weeks later, the customer and his Director of Operations called. They said that after installing the injectors, the output of their pumps was within 1% from day to day. Kevin’s suggestion saved them over $4000. The customers really were happy to deal with an operator instead of a salesman that would have just sold them two expensive pumps they didn’t need. |
||
