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 Great People
Dale Van Diggelen is a Customer Service Representative with over 7 years of experience at USABlueBook. While in Customer Service, he has taken over 80,000 calls! So, what’s your background? I’ve “worn a lot of hats” in the years I’ve been here, including working in the Warehouse, training new Customer Service Reps, and acting as an assistant to Tech Support. Favorite thing about USABB: They give us the tools to get the job done right. Favorite customer moment(s): I enjoy getting positive feedback from customers we have helped. For instance, I placed an order for a pump going to a customer in Iowa on a Monday afternoon. Tuesday morning, the customer called and said he “he nearly fell on the floor” when the UPS driver handed him the pump at 10:00 am! He was blown away by our quick service, and I was pleased he took the time to let us know. |
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