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| About Us— |
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| USABlueBook is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, for utility operators, it’s our goal to remain the industry’s top technical and customer service leader. |
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| Our History |
| USABlueBook was founded in 1994 when a certified operator, realizing there was no single-source supplier to meet all of this product needs, decided to start a company that would do just that. It was his dedication to providing exceptional service and support to water and wastewater operators everywhere that made USABlueBook what it is today. As we continue to expand, our main goal stays the same—to make sure that all of our customers “Get the Best Treatment!” |
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| Your One-Stop Shop |
| USABlueBook is the one-stop shop for all of your water and wastewater product and supply needs. Each year, tens of thousands of industrial, private, state, county and municipal treatment operations rely on us to get them what they need, when they need it. Our 1760-page catalog is packed with over 32,000 items, of which 27,000 are in stock and ready to ship. Plus, we work with more than 775 manufacturers, to bring you access to thousands of additional items. If you need it, we can get it for you. Plus, 95% of orders placed before 5 pm ship the very same day. |
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| Unsurpassed personal customer service |
| When you call USABlueBook, you’ll always speak with a live Customer Service Representative. No annoying automated routing services! Our Customer Service staff can answer your questions, place orders, quote pricing and track shipments. Give us a call Monday thru Friday, 6 am to 7 pm CST. |
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| Expert Technical Support |
| Our Technical Support staff includes licensed operators with over 500 years of in-the-field and technical support experience. Let them put their years of knowledge to work for you by providing unbiased advice tailored to your application. |
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| Easy-to-Use Website |
| Visit www.usabluebook.com 24 hours a day, 7 days a week. It’s packed with detailed product information including multiple product images, operator notes, item specifications and product manuals. Plus, it’s easy to find whatever you’re looking for thanks to our advance search engine. While you’re there, place your order or create a custom wish list. |
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| Emergency Service Support |
| The most urgent disasters occur at the most inconvenient times. Day or night, USABlueBook Emergency Service is here for you. Our emergency staff will help you get the items you need, as quickly as possible. |
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| 100% Satisfaction Guarantee |
| Customer satisfaction is our #1 goal. Our 100% satisfaction guarantee and hassle-free, 30 day return policy ensure that great service doesn’t end with the sale. Order with confidence—we’re not satisfied until you are. |
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| In-House Warranty & Non-Warranty Repair Services |
| We understand that many times it’s less costly to fix what you already have. Let our team of knowledgeable repair technicians go to work for you, performing both warranty and non-warranty repairs. They have over 62 years of combined work experience, and attend ongoing factory training to keep up with the latest product developments and make sure your items are repaired correctly. |
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