Water/Wastewater Training Courses
Enhance the skills and knowledge of your team with training courses from USABlueBook. Presented by experts with more than 30 years of real-world industry experience, these courses have been curated to meet the needs of water and wastewater professionals.
To bring these courses to your organization, please contact our trainers directly:
Don VanVeldhuizen (Eastern U.S.) [email protected]
John Schwartz (Western U.S.) [email protected]   
Meet the Trainers
Don Van Veldhuizen—Senior Technical Support Representative/Technical Training Manager
Don has been in the water/wastewater field for 30 years in various roles including operations, management, consulting and research. He advises and provides training for numerous water and wastewater systems throughout the United States and overseas. Holding certifications in both water and wastewater, he instructs from an operational standpoint using a variety of instructional tools to encourage class participation, including hands-on applications where appropriate. Don is a Certified Environmental Trainer (CET) with the National Environmental Training Association (NETA).
John Schwartz—Senior Technical Support Representative/Technical Training Manager
John brings over 35 years of water and wastewater experience to the training room, including roles as a water system operator, a lead/senior operator for both water treatment and distribution systems, and a water treatment and distribution system manager. He also served as a circuit rider, trainer and technical advisor for the California Rural Water Association. John is certified in Water Treatment and Distribution in California and Montana. He holds a Utility Management Certification (UMC) for Water and Wastewater Management from NRWA’s Water University.
Looking for a specific title? Find it in the alphabetical listing below. Prefer to browse? Check out detailed descriptions of our entire course offering.
Alphabetical Listing of Available Courses
Activated Sludge Basics
Activated Sludge: Classifications
Activated Sludge: Primary Role
Activated Sludge: Process Control
Advanced Math for Water Operators
Alternative Disinfection
Basic Water Math: Conversions & Formulas
Centrifugal Pumps Overview
Chemical Feed: Staying with the Flow
Coaching a Community through a Rate Increase
Comprehensive Water Audits: Accounting for Every Drop
Corrosion Control & Flushing Programs
Cross-Connection Control
Dechlorination Basics
Dewatering & Thickening
Disinfection
Filament Control Action Plan
Filtration
History of Water Treatment (Ancient Times): Part 1
History of Water Treatment (Storage & Distribution): Part 2
History of Water Treatment (Chemicals): Part 3
Hydrants & Valves
Hydrogeology
Lagoons: Managing the Waterfront
Leak Detection
Line Locating: Uncovering the Basics
Main Line Flushing
Maps & Drawings
Math Made Easy for the Water/Wastewater Operator
Math Made Easy: Conference Crash Course
Membrane Filtration & MBR Systems
Nutrient Removal & Monitoring
Positive Displacement Pumping: The Power to Break Through
Rates vs. Audits
SCADA Instrumentation & Control
Setting Water Rates: Structures & Strategies
Solids Balance Basics
Source Water Protection
The Flow of Water
Thickening & Anaerobic Digestion Basics
Troubleshooting Activated Sludge
Understanding Chlorination
Understanding the Safe Drinking Water Act
Wastewater Safety
Water Conservation from the Utility’s Standpoint
Water Distribution Fundamentals
Water Distribution Tools & Practices
Water Flowing Through History
Water Meters
Water Quality Emergencies
Water Quality Sampling
Water Storage Tanks
Water Wells
When Robert’s Rules of Order Become Disorderly
Where’s the Water? (Realistic Disaster Management)
To bring these courses to your organization, please contact our trainers directly:
Don VanVeldhuizen (Eastern U.S.) [email protected]
John Schwartz (Western U.S.) [email protected]   
USABlueBook Course Descriptions
Understanding Series:
Knowing “why” leads to better operations and management.
Understanding Chlorination
Application: Water/Wastewater
Length: 1-3 Hours
What makes chlorine such a good disinfectant, and why it is used so extensively? This course delves into the history and progression of the most important chemical used today. Learn how it works and how to make it work better based upon your individual needs.
Dechlorination Basics
Application: Water/Wastewater
Length: 1-2 Hours
Get an overview of different chemicals and techniques used to dechlorinate water and wastewater. This course covers when and where you should use specific chemicals, as well as the safety and environmental issues that need to be addressed. We will also discuss why and how to monitor the efficiency of the dechlorination.
Disinfection
Application: Water
Length: 2-3 Hours
This course examines the differences in how physical and chemical disinfectants are used to eliminate disease-causing organisms in the water, and the uses of primary and secondary disinfectants. Discussion also includes operational considerations and testing procedures.
Alternative Disinfection
Application: Water/Wastewater
Length: 1-3 Hours
Are disinfection byproducts causing you grief, or is chlorine just not meeting your needs? Check out what other chemicals or processes may suit your system better. We will cover UV, ozone and other options available today.
Where’s the Water? (Disaster Management)
Application: Water
Length: 1-2 Hours
The primary job of all water systems is to provide sufficient safe drinking water for their customers. In a disaster situation, the “cookie cutter” approach does not work because all systems are unique. Learn which questions to ask and how to better prepare your system for an upcoming disaster. Learn what equipment is available and the necessary supplies to prevent the second disaster, which can occur from poor disaster management.
Hydrogeology
Application: Water
Length: 2 Hours
Gain a better understanding of water wells and aquifers, and learn techniques for protecting underground sources of drinking water. This course includes discussion on the interconnection of groundwater and surface water, sources of contamination and options for management.
Water Meters
Application: Water
Length: 2 Hours
Water meters are the cash registers of the utility. This course examines the types of meters used to account for water, and provides valuable insights on meter selection, installation, testing and reading.
Wastewater Safety
Application: Wastewater
Length: 1-3 Hours
Whether biological, chemical or physical, hazards are abundant in wastewater operations—which has more hazards than most other professions. This course covers those potential hazards, confined spaces, mitigating hazards, personal protective equipment and more, to help make your workplace a safer place to be.
To bring these courses to your organization, please contact our trainers directly:
Don VanVeldhuizen (Eastern U.S.) [email protected]
John Schwartz (Western U.S.) [email protected]   
Communication Series:
The unifying connection in your community.
When Robert’s Rules of Order Become Disorderly
Application: Management
Length: 1 Hour
It is said that 80% of all organizations use these rules—many people do not. Now in these days of discontent, holding a public or council meeting has more of the appearance of a verbal brawl than a discussion. Learn some techniques to overcome this 21st century mindset and get the meeting back on track. To make this course interactive, bring your stories and arguments.
Coaching a Community through a Rate Increase
Application: Water/Wastewater/Management
Length: 1-2 Hours
Designed for the rate professional, but useful for all involved in a rate increase, this course will discuss many of the difficulties in dealing with councils, boards and the public. It also takes into consideration reasonable debt service, community demographics, and economy to establish fair and equitable water rates.
To bring these courses to your organization, please contact our trainers directly:
Don VanVeldhuizen (Eastern U.S.) [email protected]
John Schwartz (Western U.S.) [email protected]uebook.com   
Operations Series:
The efficiency factor in protection of the public and environment.
Water Distribution Fundamentals
Application: Water
Length: 2 Hours
Great for reviewing key concepts or training entry level operators, this course covers water distribution basics. Topics range from the hydrologic cycle to water distribution system operations and maintenance.
SCADA Instrumentation & Control
Application: Water/Wastewater
Length: 2 Hours
This basic overview explores how operators can use SCADA (supervisory control and data acquisition) systems to make better decisions related to their plant’s or system’s performance. Course explains how SCADA systems interact with a plant’s instrumentation and processes, and provides tips on how to evaluate SCADA systems and hardware.
Chemical Feed: Staying with the Flow
Application: Water/Wastewater
Length: 1-6 Hours
Whether your preference is diaphragm or peristaltic, learn about operation, maintenance and troubleshooting of these work horses of water treatment. You will also be able to determine which pumps will work best in your application and which pumps to avoid. Also, we will discuss calculating doses and setting the controls of the equipment. Courses 3 hours and longer include hands-on operation and maintenance of popular chemical feed pumps.
Centrifugal Pump Overview
Application: Water/Wastewater
Length: 1-2 Hours
Every system works with centrifugal pumps. This overview will explore classifications, essential parts, maintenance and troubleshooting techniques every operator needs to know.
Positive Displacement Pumping: The Power to Break Through
Application: Water/Wastewater
Length: 1-2 Hours
We all know about piston, diaphragm and peristaltic pumps, but what about progressive cavity, rotating piston and rotary vane pumps (among others)? For high-head low-flow applications it’s difficult to beat positive displacement, but there are drawbacks. Learn the applications and proper usage of these mighty pumps.
Filtration
Application: Water
Length: 2 Hours
From bag filters to membrane technology, this course addresses the applications and benefits of a wide range of water filtration methods.
Water Distribution Tools & Practices
Application: Water
Length: 3-7 Hours
While half the battle is knowing what equipment is available, we will also discuss how to use the equipment—along with trade secrets that will ensure you can do your job proficiently. Mainline flushing, line locating and leak detection are a few of the topics we will cover. All discussions are brand neutral and include hands-on applications. Participants are encouraged to bring their equipment in order to demonstrate better equipment understanding.
Line Locating: Uncovering the Basics
Application: Water/Wastewater
Length: 1-4 Hours
Locates are done in every system. Learn the science behind the locator and how to use that science to your benefit. This two-part course will first discuss the locator and some tricks of the trade that may assist you in those difficult locates. The second part will be a hands-on demonstration locating pipes in the system.
Maps & Drawings
Application: Water/Wastewater
Length: 1-2 Hours
Maps, drawings and records are the only way to inventory underground assets. This course looks at mapping and gatebooks, along with the key information they need to contain. We will also discuss the latest GIS layering technology.
Corrosion Control & Flushing Programs
Application: Water
Length: 3-4 Hours
This course looks into the preventive maintenance of the distribution system, along with testing that should be completed before selecting the best method for minimizing the effects of corrosion.
Hydrants & Valves
Application: Water
Length: 2 Hours
Explore hydrants and valves this helpful course. Topics include selection, installation, operation and maintenance. We will also discuss valve mapping and recording.
Filament Control Action Plan
Application: Wastewater
Length: 1-2 Hours
Filaments are beneficial up to a point, but they can easily become a detriment. Learn the causes of most filament issues and different methods of control. From nocardia to microthrix parvicella, what are the options on how to proceed before a violation occurs? Short-term and long-term options will be discussed.
Dewatering & Thickening
Application: Wastewater
Length: 1-3 Hours
Reduce costs associated with transportation and disposal of your solids by eliminating water. This course provides an overview of gravity thickeners, dissolved air flotation (DAF) systems, gravity belts, presses, and centrifuges, along with the advantages and disadvantages of each.
Water Wells
Application: Water
Length: 2 Hours
Increase your knowledge about water wells. This course reviews the types of wells, and explains the basics of well location, design, construction and operation.
Thickening & Anaerobic Digestion Basics
Application: Wastewater
Length: 1-4 Hours
This course presents a review of common equipment used for the thickening process, along with the advantages and disadvantages of each. Learn the warning signs of digester upsets, why they occur, and what to watch for to avoid them.
Nutrient Removal & Monitoring
Application: Wastewater
Length: 1-3 Hours
Nitrogen and phosphorous are becoming an important issue in many areas of the country. To maximize treatment, you need to monitor different areas in the process stream. We will show the where, what and how to properly evaluate your treatment process for effective removal.
Solids Balance Basics
Application: Wastewater
Length: 1-4 Hours
No matter what type or size of activated sludge system you are operating, take home some helpful and time-saving techniques to optimize plant performance. We discuss advantages and disadvantages concerning food/microbe ratios (F/Ms), sludge retention times (SRTs) and mean cell residence times (MCRTs). Learn which method is best for your situation and how to minimize the operation’s lab time.
Lagoons: Managing the Waterfront
Application: Wastewater
Length: 1-3 Hours
Learn the basics of operation and maintenance for lagoon systems. We will discuss the warning signs of changes in treatment and overcoming the difficulties in dealing with the limited control.
Activated Sludge Basics
Application: Wastewater
Length: 1-6 Hours
What is activated sludge and why is it used so extensively? Learn about the process and why it is such an effective way to quickly treat large quantities of raw wastes. We will also discuss both physical and biological means of control.
Activated Sludge: Classifications
Application: Wastewater
Length: 1-2 Hours
Activated sludge is a broad term that encompasses five variations of one technology, each with its own advantages and disadvantages. Learn the pros and cons and get your questions answered in this interactive class.
Activated Sludge: Primary Role
Application: Wastewater
Length: 1-2 Hours
In conventional activated sludge, the primaries play a very crucial role to the overall success of the system. Learn exactly what they do and how. Also, discover how their improper operation will impact other vital areas downstream.
Activated Sludge: Process Control
Application: Wastewater
Length: 1-4 Hours
Learn all variables for controlling the activated sludge process and when to adjust each in order to achieve the best possible treatment. Course includes hands-on training of process control lab tests and application of the results.
Troubleshooting Activated Sludge
Application: Wastewater
Length: 2-4 Hours
Learn the techniques to approach and solve challenges with the activated sludge process. Discussion will cover prevention, short-term and long-term solutions, as well as hardening your system to prevent or absorb future shocks and upsets.
Water Quality Sampling
Application: Water
Length: 2-3 Hours
This is a great course for both veteran and beginning operators to review sampling regulations and practices. It covers bacteria, organics, inorganics, lead & copper, TTHM & HAA5s, and radionuclides. Course includes 45 minutes to 1 hour of hands-on, practical training (varies depending on selected class length).
Membrane Filtration & MBR Systems
Application: Water/Wastewater/Management
Length: 2 Days
This two-day course covers membrane filtration, from RO to MF. Plant tours are possible if the course is held at or very close to a membrane filtration facility. Topics include operations and maintenance of membranes as well as troubleshooting techniques.
Water Storage Tanks
Application: Water
Length: 2-3 Hours
Get a comprehensive understanding of the construction, operation and maintenance of concrete, steel, fiberglass and plastic water storage tanks in this course. A review of key regulations is also included.
To bring these courses to your organization, please contact our trainers directly:
Don VanVeldhuizen (Eastern U.S.) [email protected]
John Schwartz (Western U.S.) [email protected]   
Knowledge Series:
The key to better operations and communication.
Water Flowing Through History
Application: Water/Wastewater
Length: 1-5 Hours
A historical look into the water/wastewater business throughout history. Aspects addressed include water treatment and distribution, as well as wastewater collections and treatment.
History of Water Treatment (Ancient Times) – Part 1
Application: Water
Length: 1-3 Hours
In this course we will address when technologies were first discovered and how those technologies are used today. We will also discuss whether those technologies can be applied to current treatment requirements. Topics include heat, UV, coagulation and colloidal silver treatments.
History of Water Treatment (Storage & Distribution) – Part 2
Application: Water
Length: 1-2 Hours
Explore early storage and distribution technologies and how they have lead to today’s systems we. We will also discuss if those technologies can be applied to current treatment requirements. Topics include pipe types, corrosion control, valve types, tank and storage issues, and more.
History of Water Treatment (Better Life through Chemicals) – Part 3
Application: Water
Length: 1-3 Hours
In this course we will address when chemical technologies were first discovered and how those technologies are still applied to current treatment requirements. A few topics to be covered are chlorine and its variations, ozone, fluoride, and chemical feed in general.
Source Water Protection
Application: Water
Length: 1-2 Hours
Ideal for those unfamiliar with source water protection, this course focuses on wells and the essential data you need to collect for completing a source water protection report.
Cross-Connection Control
Application: Water/Management
Length: 2-3 Hours
Ideal for system managers and operators, this course provides the knowledge to set up a cross-connection control program for your water system. Devices, testing information and survey information are provided in this session.
Math Made Easy for the Water/Wastewater Operator
Application: Water/Wastewater
Length: 2-6 Hours
A math class that is applicable to both the water and wastewater industry. A practical look into the tool that can solve challenges in your treatment plant. Learn the two basic tools in the tool box that is called math. These two tools can solve over 90 percent of all math challenges that you will experience in the treatment plant and distribution or collection systems.
Math Made Easy: Conference Crash Course
Application: Water/Wastewater
Length: 1 Hour
This fast-paced version of Math Made Easy is great as a refresher or stands on its own.
Basic Water Math: Conversions & Formulas
Application: Water
Length: 2 Hours
This course reviews basic formulas the water operator needs to know, including common conversions, volume calculations, detention time, basic chemical dosage and more.
Advanced Math for Water Operators
Application: Water
Length: 3-4 Hours
Tackle more complex mathematical concepts, including chemical blending and Ct calculations, in this advanced course.
The Flow of Water
Application: Water/Wastewater
Length: 1-6 Hours
An overall view of the water and wastewater industry using the hydrological cycle as a comparison. Treatment technologies, storage, distribution and collections will be discussed. This is a great class to inform boards, councils and the public about the importance of your utility’s responsibilities.
Water Conservation from the Utility’s Standpoint
Application: Water
Length: 2-6 Hours
Saving water is everyone’s business. Determine the direction your system needs to take in production, maintenance and/or repairs to save water and extend the expected life of your system. This course discusses public contributions to water conservation, and how to implement user-based water saving devices. It will also help you identify what you should do as a system manager when water rationing becomes necessary.
Leak Detection
Application: Water
Length: 1-2 Hours
Learn the useful and practical side of leak detection so you can keep the revenue-generating water flowing. Discussions will include leak surveys, isolating leaks, use of acoustic locators, and correlators.
Setting Water Rates: Structures & Strategies
Application: Water
Length: 1-3 Hours
Is your system operating in the red or black? This course will cover strategies to help you determine and set fair and equitable water/ wastewater rates. We will also discuss how to sell the need for a rate increase to the board, council and public.
Rates vs. Audits
Application: Water
Length: 2-4 Hours
Determine whether a rate adjustment is needed or if closer utility management will meet your financial needs before approaching the public. Basic and comprehensive audits and types of rate structures will be discussed.
Comprehensive Water Audits: Accounting for Every Drop
Application: Water
Length: 1-3 Hours
Learn the difference between a basic water audit and a comprehensive water audit so that your system can best manage its resources. We will discuss leaks, stolen water, meter accuracy, flushing, city uses, fire suppression, and distribution maintenance, plus how they affect your finances.
Understanding the Safe Drinking Water Act
Application: Water/Management
Length: 1-2 Hours
Are you in compliance? This course provides a review of the Safe Drinking Water Act (SDWA) of 1974 and amended updates from that point, including the most current regulations.
Water Quality Emergencies
Application: Water
Length: 1-2 Hours
Potential water contamination issues call for a fast response. This course walks you through key considerations to keep in mind for developing your emergency plan so you won’t be caught off-guard. Learn what essential information decision-makers need during a water quality emergency, and get helpful guidance on public notification and governmental compliance.
To bring these courses to your organization, please contact our trainers directly:
Don VanVeldhuizen (Eastern U.S.) [email protected]
John Schwartz (Western U.S.) [email protected]