Understanding Series: | Knowing “why” leads to better operations and management. |
Understanding Chlorination
Application: Water/Wastewater
Length: 1-3 Hours
What makes chlorine such a good disinfectant, and why it is used so extensively? This course delves into the history and progression of the most important chemical used today. Learn how it works and how to make it work better based upon your individual needs.
Application: Water/Wastewater
Length: 1-2 Hours
Get an overview of different chemicals and techniques used to dechlorinate water and wastewater. This course covers when and where you should use specific chemicals, as well as the safety and environmental issues that need to be addressed. We will also discuss the whys and hows of monitoring the efficiency of the dechlorination.
Application: Water
Length: 2-3 Hours
This course examines the differences in how physical and chemical disinfectants are used to eliminate disease-causing organisms in the water, and the uses of primary and secondary disinfectants. Discussion also includes operational considerations and testing procedures.
Application: Water/Wastewater
Length: 1-2 Hours
Are disinfection byproducts causing you grief, or is chlorine just not meeting your needs? Check out what other chemicals or processes may suit your system better. We will cover UV, ozone and other options available today.
Application: Water
Length: 1.5-2 Hours
Gain a better understanding of water wells and aquifers, and learn techniques for protecting underground sources of drinking water. This course includes discussion on the interconnection of groundwater and surface water, sources of contamination and options for management.
Application: Water
Length: 2 Hours
Water meters are the cash registers of the utility. This course examines the types of meters used to account for water, and provides valuable insights on meter selection, installation, testing and reading.
Wastewater Facilities & Collection Systems Safety
Application: Wastewater
Length: 1 Hour
Whether biological, chemical or physical, hazards are abundant in wastewater operations—which has more hazards than most other professions. This course covers those potential hazards, confined spaces, mitigating hazards, personal protective equipment and more, to help make your workplace a safer place to be.
Water Plant & Distribution Safety
Application: Water
Length: 1-3 Hours
Hazards are abundant in water operations. This course covers potential hazards and provides guidance on best practices and personal protective equipment to help you work more safely.
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| Communication Series: | The unifying connection in your community. |
When Robert’s Rules of Order Become Disorderly
Application: Management
Length: 1 Hour
It is said that 80% of all organizations use these rules—many people do not. Now in these days of discontent, holding a public or council meeting has more of the appearance of a verbal brawl than a discussion. Learn some techniques to overcome this 21st century mindset and get the meeting back on track. To make this course interactive, bring your stories and arguments.
Coaching a Community through a Rate Increase
Application: Water/Wastewater/Management
Length: 1-2 Hours
Designed for the rate professional, but useful for all involved in a rate increase, this course will discuss many of the difficulties in dealing with councils, boards and the public. It also takes into consideration reasonable debt service, community demographics, and economy to establish fair and equitable water rates.
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| Exam Prep Series: | Tools to master information for operator certification. |
Water Treatment & Distribution Levels 1 & 2 Exam Prep — AWWA/ABC Manuals
Application: Water
Length: 40 Hours
The class covers all states’ learning requirements prior to certification testing, using the AWWA/ABC WSO Water Treatment and Water Distribution manuals (Grades 1 & 2). This class can be presented either as 40 hours of classroom instruction or as 32 hours of classroom instruction with eight hours of homework for participants.
Very Small Water System Exam Prep
Application: Water
Length: 16 Hours (2 Days)
This two-day course is designed to support water operator certification at Operator in Training or Very Small System Operator levels. It covers water treatment and distribution system operations and regulations, sampling and associated math, disinfection, and safety practices.
For operators who need dual certification, We can combine the Very Small Water and Wastewater System classes into a four-day, 32-hour course.
Very Small Wastewater System Exam Prep
Application: Water
Length: 16 Hours (2 Days)
This two-day course is designed to support wastewater operator certification at Operator in Training or Very Small System Operator levels. It provides an overview of wastewater treatment, focusing on lagoons and collection systems operation and regulations, an introduction to wastewater lab sampling, and entry-level math, pumps, electrical systems, disinfection/dechlorination, and safety practices.
For operators who need dual certification, We can combine the Very Small Water and Wastewater System classes into a four-day, 32-hour course.
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| Operations Series: | The efficiency factor in protection of the public and environment. |
Water Distribution Fundamentals
Application: Water
Length: 2 Hours
Great for reviewing key concepts or training entry level operators, this course covers water distribution basics. Topics range from the hydrologic cycle to water distribution system operations and maintenance.
SCADA Instrumentation & Control
Application: Water/Wastewater
Length: 2 Hours
This basic overview explores how operators can use SCADA (supervisory control and data acquisition) systems to make better decisions related to their plant’s or system’s performance. Course explains how SCADA systems interact with a plant’s instrumentation and processes, and provides tips on how to evaluate SCADA systems and hardware.
Chemical Feed: Staying with the Flow
Application: Water/Wastewater
Length: 1-6 Hours
Whether your preference is diaphragm or peristaltic, learn about operation, maintenance and troubleshooting of these work horses of water treatment. You will also be able to determine which pumps will work best in your application and which pumps to avoid. Also, we will discuss calculating doses and setting the controls of the equipment. Courses 3 hours and longer include hands-on operation and maintenance of popular chemical feed pumps.
Centrifugal Pump Overview
Application: Water/Wastewater
Length: 1-2 Hours
Every system works with centrifugal pumps. This overview will explore classifications, essential parts, maintenance and troubleshooting techniques every operator needs to know.
Application: Water
Length: 2 Hours
From bag filters to membrane technology, this course addresses the applications and benefits of a wide range of water filtration methods.
Water Distribution Tools & Practices
Application: Water
Length: 3-7 Hours
While half the battle is knowing what equipment is available, we will also discuss how to use the equipment—along with trade secrets that will ensure you can do your job proficiently. Mainline flushing, line locating and leak detection are a few of the topics we will cover. All discussions are brand neutral and include hands-on applications. Participants are encouraged to bring their equipment in order to demonstrate better equipment understanding.
Line Locating & Leak Detection
Application: Water/Wastewater
Length: 1-4 Hours
Learn the useful and practical side of leak detection so you can keep the revenue-generating water flowing. Discussions include leak surveys, isolating leaks and acoustic locators and correlators. This course also includes a hands-on locating demonstration with tricks of the trade.
Application: Water/Wastewater
Length: 1-2 Hours
Maps, drawings and records are the only way to inventory underground assets. This course looks at mapping and gatebooks, along with the key information they need to contain. We will also discuss the latest GIS layering technology.
Corrosion Control & Flushing Programs
Application: Water
Length: 3-4 Hours
This course looks into the preventive maintenance of the distribution system, along with testing that should be completed before selecting the best method for minimizing the effects of corrosion.
Application: Water
Length: 1.5-2 Hours
Explore hydrants and valves this helpful course. Topics include selection, installation, operation and maintenance. We will also discuss valve mapping and recording.
Application: Water
Length: 1.5-2 Hours
Increase your knowledge about water wells. This course reviews the types of wells, and explains the basics of well location, design, construction and operation.
Lagoons: Managing the Waterfront
Application: Wastewater
Length: 1-3 Hours
Learn the basics of operation and maintenance for lagoon systems. We will discuss the warning signs of changes in treatment and overcoming the difficulties in dealing with the limited control.
Application: Water
Length: 4-6 Hours
This is a great course for both veteran and beginning operators to review sampling regulations and practices. It covers bacteria, organics, inorganics, lead & copper, TTHM & HAA5s, and radionuclides. Course includes 45 minutes to 1 hour of hands-on, practical training (varies depending on selected class length).
Membrane Filtration & MBR Systems
Application: Water/Wastewater/Management
Length: 2 Days
This two-day course covers membrane filtration, from RO to MF. Plant tours are possible if the course is held at or very close to a membrane filtration facility. Topics include operations and maintenance of membranes as well as troubleshooting techniques.
Application: Water
Length: 2-3 Hours
Get a comprehensive understanding of the construction, operation and maintenance of concrete, steel, fiberglass and plastic water storage tanks in this course. A review of key regulations is also included.
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| Knowledge Series: | The key to better operations and communication. |
History of Water Treatment: Part 1
Application: Water
Length: 1-3 Hours
In this course we will address when technologies were first discovered and how those technologies are used today. We will also discuss whether those technologies can be applied to current treatment requirements. Topics include heat, UV, coagulation and colloidal silver treatments.
History of Water Treatment: Part 2
Application: Water
Length: 1-2 Hours
Explore early storage and distribution technologies and how they have lead to today’s systems. We will also discuss whether those technologies can be applied to current treatment requirements. Topics include pipe types, corrosion control, valve types, tank and storage issues, and more.
History of Water Treatment: Part 3
Application: Water
Length: 1-3 Hours
In this course we will address when chemical technologies were first discovered and how those technologies are still applied to current treatment requirements. A few topics to be covered are chlorine and its variations, ozone, fluoride, and chemical feed in general.
Application: Water
Length: 1.5-2 Hours
Ideal for those unfamiliar with source water protection, this course focuses on wells and the essential data you need to collect for completing a source water protection report.
Application: Water/Management
Length: 2.5-3 Hours
Ideal for system managers and operators, this course provides the knowledge to set up a cross-connection control program for your water system. Devices, testing information and survey information are provided in this session.
Math Made Easy for the Water/Wastewater Operator
Application: Water/Wastewater
Length: 6 Hours
A math class that is applicable to both the water and wastewater industry. A practical look into the tool that can solve challenges in your treatment plant. Learn the two basic tools in the tool box that is called math. These two tools can solve over 90 percent of all math challenges that you will experience in the treatment plant and distribution or collection systems.
Math Made Easy: Conference Crash Course
Application: Water/Wastewater
Length: 1 Hour
This fast-paced version of Math Made Easy is great as a refresher or stands on its own.
Advanced Math for Water Operators
Application: Water
Length: 6 Hours
Tackle more complex mathematical concepts, including chemical blending and Ct calculations, in this advanced course.
Application: Water/Wastewater
Length: 6 Hours
An overall view of the water and wastewater industry using the hydrological cycle as a comparison. Treatment technologies, storage, distribution and collections will be discussed. This is a great class to inform boards, councils and the public about the importance of your utility’s responsibilities.
Water Conservation from the Utility’s Standpoint
Application: Water
Length: 2-6 Hours
Saving water is everyone’s business. Determine the direction your system needs to take in production, maintenance and/or repairs to save water and extend the expected life of your system. This course discusses public contributions to water conservation, and how to implement user-based water saving devices. It will also help you identify what you should do as a system manager when water rationing becomes necessary.
Setting Water Rates: Structures & Strategies
Application: Water
Length: 1-3 Hours
Is your system operating in the red or black? This course will cover strategies to help you determine and set fair and equitable water/ wastewater rates. We will also discuss how to sell the need for a rate increase to the board, council and public.
Application: Water
Length: 2-4 Hours
Determine whether a rate adjustment is needed or if closer utility management will meet your financial needs before approaching the public. Basic and comprehensive audits and types of rate structures will be discussed.
Comprehensive Water Audits: Accounting for Every Drop
Application: Water
Length: 1-3 Hours
Learn the difference between a basic water audit and a comprehensive water audit so your system can best manage its resources. We will discuss leaks, stolen water, meter accuracy, flushing, city uses, fire suppression, and distribution maintenance, plus how they affect your finances.
Mastering the Sanitary Survey
Application: Water
Length: 6-8 Hours
Prepare your system for that upcoming Sanitary Survey. This course covers the components of the survey, and what you need to look for prior to the inspection. It also addresses which records should be made available to the regulator who will be performing the survey. Recommended for regulators, utility office staff and field staff.
Understanding the Safe Drinking Water Act
Application: Water/Management
Length: 1.5-2 Hours
Are you in compliance? This course provides a review of the Safe Drinking Water Act (SDWA) of 1974 and amended updates from that point, including the most current regulations.
Water Quality Emergencies
Application: Water
Length: 1.5-2 Hours
Potential water contamination issues call for a fast response. This course walks you through key considerations to keep in mind for developing your emergency plan so you won’t be caught off-guard. Learn what essential information decision-makers need during a water quality emergency, and get helpful guidance on public notification and governmental compliance.
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