Training Courses

What makes chlorine such a good disinfectant, and why it is used so extensively? This course delves into the history and progression of the most important chemical used today. Learn how it works and how to make it work better based upon your individual needs.

Get an overview of different chemicals and techniques used to dechlorinate water and wastewater. This course covers when and where you should use specific chemicals, as well as the safety and environmental issues that need to be addressed. We will also discuss the whys and hows of monitoring the efficiency of the dechlorination.

This course examines the differences in how physical and chemical disinfectants are used to eliminate disease-causing organisms in the water, and the uses of primary and secondary disinfectants. Discussion also includes operational considerations and testing procedures.

Are disinfection byproducts causing you grief, or is chlorine just not meeting your needs? Check out what other chemicals or processes may suit your system better. We will cover UV, ozone and other options available today.

Gain a better understanding of water wells and aquifers, and learn techniques for protecting underground sources of drinking water. This course includes discussion on the interconnection of groundwater and surface water, sources of contamination and options for management.

Water meters are the cash registers of the utility. This course examines the types of meters used to account for water, and provides valuable insights on meter selection, installation, testing and reading.

Whether biological, chemical or physical, hazards are abundant in wastewater operations—which has more hazards than most other professions. This course covers those potential hazards, confined spaces, mitigating hazards, personal protective equipment and more, to help make your workplace a safer place to be.

Hazards are abundant in water operations. This course covers potential hazards and provides guidance on best practices and personal protective equipment to help you work more safely.

It is said that 80% of all organizations use these rules—many people do not. Now in these days of discontent, holding a public or council meeting has more of the appearance of a verbal brawl than a discussion. Learn some techniques to overcome this 21st century mindset and get the meeting back on track. To make this course interactive, bring your stories and arguments.

Designed for the rate professional, but useful for all involved in a rate increase, this course will discuss many of the difficulties in dealing with councils, boards and the public. It also takes into consideration reasonable debt service, community demographics, and economy to establish fair and equitable water rates.

The class covers all states’ learning requirements prior to certification testing, using the AWWA/ABC WSO Water Treatment and Water Distribution manuals (Grades 1 & 2). This class can be presented either as 40 hours of classroom instruction or as 32 hours of classroom instruction with eight hours of homework for participants.

This two-day course is designed to support water operator certification at Operator in Training or Very Small System Operator levels. It covers water treatment and distribution system operations and regulations, sampling and associated math, disinfection, and safety practices.

For operators who need dual certification, We can combine the Very Small Water and Wastewater System classes into a four-day, 32-hour course.

This two-day course is designed to support wastewater operator certification at Operator in Training or Very Small System Operator levels. It provides an overview of wastewater treatment, focusing on lagoons and collection systems operation and regulations, an introduction to wastewater lab sampling, and entry-level math, pumps, electrical systems, disinfection/dechlorination, and safety practices.

For operators who need dual certification, We can combine the Very Small Water and Wastewater System classes into a four-day, 32-hour course.

Great for reviewing key concepts or training entry level operators, this course covers water distribution basics. Topics range from the hydrologic cycle to water distribution system operations and maintenance.

This basic overview explores how operators can use SCADA (supervisory control and data acquisition) systems to make better decisions related to their plant’s or system’s performance. Course explains how SCADA systems interact with a plant’s instrumentation and processes, and provides tips on how to evaluate SCADA systems and hardware.

Whether your preference is diaphragm or peristaltic, learn about operation, maintenance and troubleshooting of these work horses of water treatment. You will also be able to determine which pumps will work best in your application and which pumps to avoid. Also, we will discuss calculating doses and setting the controls of the equipment. Courses 3 hours and longer include hands-on operation and maintenance of popular chemical feed pumps.

Every system works with centrifugal pumps. This overview will explore classifications, essential parts, maintenance and troubleshooting techniques every operator needs to know.

From bag filters to membrane technology, this course addresses the applications and benefits of a wide range of water filtration methods.

While half the battle is knowing what equipment is available, we will also discuss how to use the equipment—along with trade secrets that will ensure you can do your job proficiently. Mainline flushing, line locating and leak detection are a few of the topics we will cover. All discussions are brand neutral and include hands-on applications. Participants are encouraged to bring their equipment in order to demonstrate better equipment understanding.

Learn the useful and practical side of leak detection so you can keep the revenue-generating water flowing. Discussions include leak surveys, isolating leaks and acoustic locators and correlators. This course also includes a hands-on locating demonstration with tricks of the trade.

Maps, drawings and records are the only way to inventory underground assets. This course looks at mapping and gatebooks, along with the key information they need to contain. We will also discuss the latest GIS layering technology.

This course looks into the preventive maintenance of the distribution system, along with testing that should be completed before selecting the best method for minimizing the effects of corrosion.

Explore hydrants and valves this helpful course. Topics include selection, installation, operation and maintenance. We will also discuss valve mapping and recording.

Increase your knowledge about water wells. This course reviews the types of wells, and explains the basics of well location, design, construction and operation.

Learn the basics of operation and maintenance for lagoon systems. We will discuss the warning signs of changes in treatment and overcoming the difficulties in dealing with the limited control.

This is a great course for both veteran and beginning operators to review sampling regulations and practices. It covers bacteria, organics, inorganics, lead & copper, TTHM & HAA5s, and radionuclides. Course includes 45 minutes to 1 hour of hands-on, practical training (varies depending on selected class length).

This two-day course covers membrane filtration, from RO to MF. Plant tours are possible if the course is held at or very close to a membrane filtration facility. Topics include operations and maintenance of membranes as well as troubleshooting techniques.

Get a comprehensive understanding of the construction, operation and maintenance of concrete, steel, fiberglass and plastic water storage tanks in this course. A review of key regulations is also included.

In this course we will address when technologies were first discovered and how those technologies are used today. We will also discuss whether those technologies can be applied to current treatment requirements. Topics include heat, UV, coagulation and colloidal silver treatments.

Explore early storage and distribution technologies and how they have lead to today’s systems. We will also discuss whether those technologies can be applied to current treatment requirements. Topics include pipe types, corrosion control, valve types, tank and storage issues, and more.

In this course we will address when chemical technologies were first discovered and how those technologies are still applied to current treatment requirements. A few topics to be covered are chlorine and its variations, ozone, fluoride, and chemical feed in general.

Ideal for those unfamiliar with source water protection, this course focuses on wells and the essential data you need to collect for completing a source water protection report.

Ideal for system managers and operators, this course provides the knowledge to set up a cross-connection control program for your water system. Devices, testing information and survey information are provided in this session.

A math class that is applicable to both the water and wastewater industry. A practical look into the tool that can solve challenges in your treatment plant. Learn the two basic tools in the tool box that is called math. These two tools can solve over 90 percent of all math challenges that you will experience in the treatment plant and distribution or collection systems.

This fast-paced version of Math Made Easy is great as a refresher or stands on its own.

Tackle more complex mathematical concepts, including chemical blending and Ct calculations, in this advanced course.

An overall view of the water and wastewater industry using the hydrological cycle as a comparison. Treatment technologies, storage, distribution and collections will be discussed. This is a great class to inform boards, councils and the public about the importance of your utility’s responsibilities.

Saving water is everyone’s business. Determine the direction your system needs to take in production, maintenance and/or repairs to save water and extend the expected life of your system. This course discusses public contributions to water conservation, and how to implement user-based water saving devices. It will also help you identify what you should do as a system manager when water rationing becomes necessary.

Is your system operating in the red or black? This course will cover strategies to help you determine and set fair and equitable water/ wastewater rates. We will also discuss how to sell the need for a rate increase to the board, council and public.

Determine whether a rate adjustment is needed or if closer utility management will meet your financial needs before approaching the public. Basic and comprehensive audits and types of rate structures will be discussed.

Learn the difference between a basic water audit and a comprehensive water audit so your system can best manage its resources. We will discuss leaks, stolen water, meter accuracy, flushing, city uses, fire suppression, and distribution maintenance, plus how they affect your finances.

Prepare your system for that upcoming Sanitary Survey. This course covers the components of the survey, and what you need to look for prior to the inspection. It also addresses which records should be made available to the regulator who will be performing the survey. Recommended for regulators, utility office staff and field staff.

Are you in compliance? This course provides a review of the Safe Drinking Water Act (SDWA) of 1974 and amended updates from that point, including the most current regulations.

Potential water contamination issues call for a fast response. This course walks you through key considerations to keep in mind for developing your emergency plan so you won’t be caught off-guard. Learn what essential information decision-makers need during a water quality emergency, and get helpful guidance on public notification and governmental compliance.